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Advanced SearchDear Valued Customers,
As you may be aware, there is the potential for a UPS driver strike starting on August 1, 2023. As much as we hope it does not come to this, we must plan for the possibility. We ship about 20% of customer orders with UPS. Without UPS service we will have to shift our UPS shipping business to other package carriers such as the US Postal Service and FedEx, as will everyone else impacted by this situation. Shipping transit times are likely to be significantly slowed due to the increased volume that will go to these remaining package carriers. We ask that you please plan ahead when placing your orders to allow for shipping delays. We will do everything within our power to try to get packages delivered in a timely manner.
Thank you for your understanding,
Joanne Goding, CFO & Jeffrey Moss, DDS, CNS, DABCN, CEO
July 15, 2023